NEW STETIC S.A., identified with Tax ID No. 890900267-0, and located at Carrera 53 No. 50-09 Guarne – Antioquia, will be responsible for the processing of your personal data. In compliance with Statutory Law 1581 of 2012 on Data Protection (LEPD) and related regulations, this Privacy Notice aims to inform the Owner about the treatment and purpose of the data stored in our databases.

NEW STETIC, as the controller of personal data, collects, stores, and uses personal data for the following purposes:

1. PURPOSES

• To comply with the obligations arising from the legal relationship established with the provider.
• To send you commercial, advertising, or promotional information about products and/or services through electronic media, including e-mail, SMS, and WhatsApp; or via telephone to conduct campaigns, promotions or contests of commercial nature or advertising; as well as to inform you about events organized by the company about the service we provide, to conduct proceedings (requests, complaints, and claims), and to request you to evaluate the quality of our products and/or services.
• To integrate your file as a provider of the organization.
• To contact the holder through electronic media, including e-mail, SMS, and WhatsApp, or via telephone to conduct surveys, studies and/or confirmation of personal data necessary for the performance of a contractual or business relationship.
• To contact the holder through electronic media, including e-mail, SMS, and WhatsApp, or via telephone for the submission of news related to customer’s loyalty campaigns or service improvement.
• To contact the holder through electronic media, including e-mail, SMS, and WhatsApp, or via telephone for submitting statements of account or invoices regarding obligations derived from the contract entered into by the parties and collections management.
• To make requests for the services or products it provides.
• To prepare purchase orders for goods and services.
• To evaluate the performance, level of compliance, and quality of the services or products provided.
• To monitor own vehicles (goods).
• To send invoices, payments, and certificates.
• To register internal procedures and compliance with accounting, tax, and legal obligations.
• To request commercial references, update information, and internal control.
• To conduct supplier qualification; assurance (purchase orders) and audits.
• To handle indicators and legal advice in contracts.
• To provide information related to contractors and their employees with NEW STETIC S.A.

2. RIGHTS OF THE OWNERS

As the owner of your personal data, you have the right to:

• Know, update, and rectify your personal data. This right may be exercised, among others, with respect to partial, inaccurate, incomplete, fragmented data that leads to errors, or those whose treatment is expressly prohibited or has not been authorized.
• Request proof of the authorization granted as the owner of the data.
• Be informed about the use that has been given to your personal data.
• Consult your personal data and make claims, following the guidelines established by law and in this policy.
• Revoke the authorization and/or request the deletion of data when the treatment does not respect constitutional and legal principles, rights, and guarantees.
• File complaints with the Superintendence of Industry and Commerce (SIC) for breaches of current regulations.
• Access your personal data for free.

In no case may the data subject revoke the authorization and request the deletion of the data when there is a legal or contractual obligation that imposes the duty to remain in the database.

3. MECHANISMS TO KNOW THE TREATMENT POLICY

The Owner may access our Information Treatment Policy, which is published on www.newstetic.com, and may also request it by email at [email protected] or by regular mail at Carrera 53 No. 50-09 Guarne – Antioquia